Technical assistance request for Designer Shoe Warehouse
July 16th, 2008
File under comic relief.
Background: I have perhaps bought 2 or 3 pairs of shoes for myself from the 70% off section of Designer Shoe Warehouse in my life. They at some point cajoled me to sign up with an email address. I signed up with myemailaddress+dsw@gmail.com. Specifically so I could filter them out, with the +dsw appended, legally, to my email. It’s something you can do to email, try emailing yourself at youremail+SeeIToldYouSo@example.com and you will get the email. This is generally speaking, some use a minus sign, it’s all explained on Wikipedia’s Email entry. So… fast forward to today. I just can’t stand that they still email me… but when I click unsubscribe at the bottom of the email, I get the following from DSW.com:
Could not match subscriber ID to the e-mail.
Kudos on supporting plus addressing DSW, but quintuple anti-kudos for not supporting unsubscribing with plus addressing. Classic web/db design pitfalls, but since I worked in teh interweb business in ‘99-’03, I feel I can vent about this with some authority. Written in all-caps into DSW’s woefully ill-designed web form:
PLEASE UNSUBSCRIBE [redacted]+DSW@GMAIL.COM FROM YOUR EMAIL LIST. WHATEVER ILL EDUCATED WEB PROGRAMMER YOU HAVE CAN’T SEEM TO RECOGNIZE THAT BLAH+BLAH@EXAMPLE.COM EMAIL ADDRESSES ARE VALID PER THE RESPECTIVE IEEE RFCS. UNSUBSCRIBE IT NOW. YOU’VE NEVER EVEN GOT THE FACT THAT I’M A MALE AND NOT INTERESTED IN WOMEN’S SHOE OFFERINGS. MY GIRLFRIEND TELLS ME ENOUGH ABOUT WOMEN’S SHOES. I DO NOT NEED YOUR EMAIL. BEST, RICH
This is how I blow off steam on occasion. Now back to figure out how to do data pumping(TM) in this multi-threaded application I’m working on.
PS Obviously, I can just filter the emails from them to Trash based on this, but… yeah… I just find the whole conundrum hilarious. Me and no doubt… one to two other people.
Generally when I’m feeling like sending a message to the technically-inclined people at a website, I run a URL request like this in a loop for a while:
http://www.dsw.com?Your+spam+email+unsubscription+thingy+doesn%27t+conform+to+the+email+address+RFC+and+therefore+doesn%27t+allow+the+full+spectrum+of+email+messages+to+unsubscribe%2C+jerks%21
I figure if you hit a URL enough, it’s going to show up in someone’s hit counting or anti-DOS mechanism at some point, and whoever checks that is probably more likely to actually be able to do something about the problem than some customer service rep. Or maybe not.
Comment by mdpdb — July 21, 2008 @ 12:30 pm
Back when we ran the internet, somebody would’ve seen that in the logs. These days they probably have some darn kids readin’ the logs, who don’t know and RFC from a KFC and … by golly I swear…
DSWDDOS!!!
-Rich (proprietor of nutation.net)
Comment by Rich — July 21, 2008 @ 12:46 pm
Man Why You Even Got To Do A Thing.
Comment by mdpdb — July 22, 2008 @ 1:52 pm